These Terms of Service ("Terms") govern your access to and use of the website, applications, and services offered by Ad Flow Management ("AFM," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, do not use our website or services.
Services
AFM provides performance marketing, paid advertising management, lead generation, and related consulting services. Specific deliverables, fees, timelines, and performance expectations are defined in separate proposals, statements of work, or client agreements. If there is a conflict between these Terms and a signed client agreement, the signed agreement controls for that client relationship.
Eligibility and Accounts
You must be at least 18 years old and have authority to enter into binding agreements on behalf of yourself or your organization. You are responsible for maintaining the confidentiality of any login credentials and for all activity under your account.
Client Responsibilities
When using our services, you agree to:
- Provide accurate information and timely access to accounts, assets, and approvals needed to perform work
- Comply with applicable laws, platform policies, and advertising standards
- Not request or promote unlawful, deceptive, or infringing campaigns or content
- Maintain appropriate rights to creative materials, trademarks, and data you supply
Fees and Payment
Fees, billing cycles, and payment methods are specified in your client agreement or invoice. Late payments may result in paused work, withheld deliverables, or termination of services. You are responsible for taxes associated with fees unless otherwise stated in writing.
Intellectual Property
We retain ownership of our proprietary methods, tools, templates, and pre-existing materials. Upon full payment, you receive the rights to final deliverables expressly identified in your agreement, subject to any third-party or platform restrictions. You grant us a limited license to use your brand assets and materials solely to perform services for you.
Confidentiality
Each party may receive non-public business, technical, or financial information from the other. Both parties agree to use reasonable care to protect confidential information and not disclose it except as required to perform services, with professional advisors, or as required by law.
Disclaimers
Marketing results depend on many factors outside our control, including market conditions, product-market fit, budgets, and platform changes. Except as expressly stated in a signed agreement, services are provided "as is" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee specific revenue, return on ad spend, lead volume, or ranking outcomes unless explicitly guaranteed in writing.
Limitation of Liability
To the fullest extent permitted by law, AFM and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities. Our total liability arising from or related to these Terms or our services will not exceed the fees paid by you to AFM for the specific service giving rise to the claim during the three (3) months preceding the event.
Indemnification
You agree to indemnify and hold harmless AFM from claims, damages, and expenses arising from your materials, products, offers, regulatory violations, or misuse of services, except to the extent caused by our gross negligence or willful misconduct.
Termination
Either party may terminate a services relationship as provided in the applicable client agreement. We may suspend or terminate website access or services if you breach these Terms, fail to pay amounts due, or create legal or platform risk. Sections that by nature should survive termination will survive.
Website Use
You may not misuse our website, including by attempting unauthorized access, introducing malware, scraping content without permission, or interfering with site operation. Content on this website is for general information and may be updated without notice.
Third-Party Platforms
Our work may involve third-party advertising, analytics, or communication platforms. Your use of those platforms is subject to their terms and policies. We are not responsible for third-party outages, policy changes, or account restrictions imposed by platforms.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above indicates the latest revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms may be directed to: